Web Collaboration
A full featured audio, video and web collaboration solution that runs in your browser or mobile device without any required installations. Create or join a ...
Flexible | COMMUNICATIONS | Easy To Use
CUSTOMER SOLUTIONS
csx cloud
QUALITY // SECURITY // AFFORDABILITY // AGILITY // RELIABILITY
CUSTOMER SOLUTIONS FOR YOUR BUSINESS
We Leverage Cloud Technology To Improve Your Customer Experience
RETURN ON INVESTMENT
With a lower initial capital expenditure and cost savings compared to the competition
RELIABILITY
We guarantee service availability and provide 99.999% up time.
SECURITY
We focus on keeping your information safe. Connections are secured and data is encrypted. Each customer is on their own instance.
SCALABILITY
We leverage multiple layers of technology to scale based on your business needs. Pay for only what you use and no limitations.
SATISFACTION
We listen to our customers and take pride in our high level of customer satisfaction.
SIMPLICITY
We manage the complexities of technology to allow you to focus on your business
Download our FREE soft phone trial – Easy to use – Windows, Mac, IOS and Android
Why Choose Us
The key to our success is that we make our technology reliable and simple to use. Our solutions are affordable flat fee subscriptions that include all of the features, and taxes.
NEW OR GROWING BUSINESS
Are you looking for a new complete communications package that can grow with your company without a lot of capital investment? Start today without purchasing any hardware and only paying for the service you use with no long term commitments.
INNOVATION
Do you have a need to stay a head of the business and not wait for your IT to catch up? Our cloud technology and managed services moves at the speed of your business. Make moves and changes on the fly without concern or disruption.
RELIABILITY
Do you need a backup solution for when your legacy solution is not available due to issues, scalability, maintenance or software lifecycle? Our solutions are available 100% of the time and can meet any scale.
COMPLIANCE
Do you take payments over the phone, are you worried about security, compliance or other rules and regulations? Our communications platform records 100% of the calls with unlimited storage and easy retrieval. Voice and Fax are secure and chats are logged.
CALL
CHAT
FAX
VIDEO
Get Started Today
We can transfer your existing phone numbers in as little as 72 hours and provide temporary numbers to make the transition instant and seamless. Use a software based phone on your computer, tablet or mobile device for free or select a phone to be included with your service.
Our Features
We make it easy and include all the features in the low subscription price.
Analytics
Web based reporting allows you to see a holistic view of your communications on any device from any where and drill down into the details. ...
Presence
Our solution can know if you are available to communicate. Stay connected even when outside of the office, set your status to lunch to let ...
Multi-Channel
Manage multiple interactions with our fully hosted multi-channel CRM. Route and send emails, fax and SMS messages. Click to call and keep track of all ...
Interactive Voice Response
Customers can leverage our interactive voice response solution to provide self-service. Callers can fulfill automated tasks like checking the status of something, making a secure ...
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About Company
CSX Cloud is a communications service provider that focuses in five key areas: Unified Communications, Security, Cloud, Applications and Managed Services. Our area of innovation is delivering easy to use, fully managed secure cloud based communications solutions over the Internet. We excel at delivering mission critical cloud communications over the Internet and believe solutions should be simple and make doing business easier. All of our sister companies; iNetSecure.net (IT Security), Optimum CX (BPO Call Center) and Tier 3 Services (IT Managed Services) use the same technology and cloud services that we provide.