Transform Your Business
PRESERVATION AND ADMINISTRATION ADVANCED REPORTING ANALYTICS CALL CENTER BPO DEVICE APPLICATION MONITORING CRMaaS LOCAL EXCHANGE
Business Intelligence Offers and Subscriptions Preservation and Administration
Preservation Services is Business Intelligence for those companies that want to maintain their CentriCTI or CCX Platform by leveraging their existing IT staff, while utilizing CSX Support Services in support of User Helpdesk Support. For Subscription pricing please see CentriCTI and CCX Solution Overview. Administration Services is Business Intelligence for those companies that want to reduce IT Operational Cost by leveraging CSX's Turn Key Solution, to include on-going system administration and User Help Desk Support. For Subscription pricing please see CentriCTI and CCX Solution Overview. Call Center BPO
Call Center BPO Business Intelligence is for those customers who wish to outsource all of their Call Center needs. Focused on Customer Care, Billing Inquires, Sales Retention, and Technical Support, our Call Center BPO leverages all of our our CCX technology capabilities. Subscription is monthly and incurred by the minute.
Customer Care Billing Inquires
$25/hour $25/hour
Forge deeper relationships though Behavioral-Based Hiring. We recruit the best agents based on customer requirements. Get closer to your customers with Operations-Based Management. Unlike virtually any other contact center, client partnerships are managed through our operations team. Profit from Multiple Industry Experience. We work with clients in many diverse industries, from skin care to IP telephony. Step 1: Establish Credibility. Your customers will gain confidence when they see that their agent has command of the situation. Step 2: Demonstrate Concern. Agents bring specific experience in billing resolution to every call. Step 3: Resolve with Competence. Will work closely with you to find ways to empower your team of agents to provide first-call resolution of most inquiries.
Sales Retention Technical Support
$25/hour $30/hour
Inbound success starts with taking the time to understand your unique position in the marketplace. Advanced hiring methods, training efforts and quality management all work to ensure your success. Our customer acquisition services include: - Inbound Sales - Multilingual Sales - Interactive Voice Response (IVR) - Web-Based Services (Chat / Email) - Lead Generation Campaigns Consumer Support: Assists your end-users in the use of high-tech products like software, hardware and electronics. Business Support: Can work with your corporate customers employing business-grade software and hardware solutions. Customized Internal and External Support: Can act as your company’s virtual Help Desk to assist employees or partners with their IT needs -- including installation, handling of incidents and user support.
$1000 One-Time Fee Up to 50 Agents $2000 One-Time Fee 50 Agents or More Advanced Reporting Analytics
Advanced Reporting Package provides Business Intelligence by leveraging a package of reports designed to meet the operational needs of any Call Center Operations. $250 One-Time Implementation Fee $29.95/month

Financial P&L

Risk Assessment

Sales Performance

Holistic Summaries

Operational Performance

Customer Satisfaction

Customer Behavior

Customer Profitability

Device Application Monitoring
IT Monitoring Service provides Business Intelligence in support of Application and Device Monitoring as a Service. No large investment or long-term commitment required. CSX hosted and CSX implementation support $250 One-Time Implementation Fee Monitor a Device for $1.00/month Customer Relationship Management
Customer Relationship Management as a Services will help any business improve their relationship with their customers. Leave the integration and hosting to CSX, while avoiding a large investment or long-term commitment.
Caller Screen Pop Click to Call RSS Feeds Dispositions Wrap Up Calendar Email Campaigns Content
$250 One-Time Implementation Fee $5.00/month per user
Local Exchange Carrier
CSX Local Exchange Carrier Business Intelligence offer provides super competitive rates to help minimize your IT Telecommunications operational Costs.
Local DID Number............$1/Month Unlimited Talk Time Single Line............................$25/Month Toll Free Number...............$3/Month Toll Free Minutes...............$0.03/Minute Phone Number Porting....................................$10 e911...........................................$2/Month
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Transform Your Business
PRESERVATION AND ADMINISTRATION ADVANCED REPORTING ANALYTICS CALL CENTER BPO DEVICE APPLICATION MONITORING CRMaaS LOCAL EXCHANGE
Business Intelligence Offers and Subscriptions Preservation and Administration Preservation Services is Business Intelligence for those companies that want to maintain their CentriCTI or CCX Platform by leveraging their existing IT staff, while utilizing CSX Support Services in support of User Helpdesk Support. For Subscription pricing please see CentriCTI and CCX Solution Overview. Administration Services is Business Intelligence for those companies that want to reduce IT Operational Cost by leveraging CSX's Turn Key Solution, to include on-going system administration and User Help Desk Support. For Subscription pricing please see CentriCTI and CCX Solution Overview. Call Center BPO Call Center BPO Business Intelligence is for those customers who wish to outsource all of their Call Center needs. Focused on Customer Care, Billing Inquires, Sales Retention, and Technical Support, our Call Center BPO leverages all of our our CCX technology capabilities. Subscription is monthly and incurred by the minute.
Customer Care Billing Inquires
$25/hour $25/hour
Forge deeper relationships though Behavioral-Based Hiring. We recruit the best agents based on customer requirements. Get closer to your customers with Operations-Based Management. Unlike virtually any other contact center, client partnerships are managed through our operations team. Profit from Multiple Industry Experience. We work with clients in many diverse industries, from skin care to IP telephony. Step 1: Establish Credibility. Your customers will gain confidence when they see that their agent has command of the situation. Step 2: Demonstrate Concern. Agents bring specific experience in billing resolution to every call. Step 3: Resolve with Competence. Will work closely with you to find ways to empower your team of agents to provide first-call resolution of most inquiries.
Sales Retention Technical Support
$25/hour $30/hour
Inbound success starts with taking the time to understand your unique position in the marketplace. Advanced hiring methods, training efforts and quality management all work to ensure your success. Our customer acquisition services include: - Inbound Sales - Multilingual Sales - Interactive Voice Response (IVR) - Web-Based Services (Chat / Email) - Lead Generation Campaigns Consumer Support: Assists your end-users in the use of high-tech products like software, hardware and electronics. Business Support: Can work with your corporate customers employing business-grade software and hardware solutions. Customized Internal and External Support: Can act as your company’s virtual Help Desk to assist employees or partners with their IT needs -- including installation, handling of incidents and user support.
$1000 One-Time Fee Up to 50 Agents $2000 One-Time Fee 50 Agents or More Advanced Reporting Analytics Advanced Reporting Package provides Business Intelligence by leveraging a package of reports designed to meet the operational needs of any Call Center Operations. $250 One-Time Implementation Fee $29.95/month Device Application Monitoring IT Monitoring Service provides Business Intelligence in support of Application and Device Monitoring as a Service. No large investment or long-term commitment required. CSX hosted and CSX implementation support $250 One-Time Implementation Fee Monitor a Device for $1.00/month Customer Relationship Management Customer Relationship Management as a Services will help any business improve their relationship with their customers. Leave the integration and hosting to CSX, while avoiding a large investment or long-term commitment.
Caller Screen Pop Click to Call RSS Feeds Dispositions Wrap Up Calendar Email Campaigns Content
$250 One-Time Implementation Fee $5.00/month per user
Local Exchange Carrier
CSX Local Exchange Carrier Business Intelligence offer provides super competitive rates to help minimize your IT Telecommunications operational Costs. Local DID Number............$1/Month Unlimited Talk Time Single Line............................$25/Month Toll Free Number...............$3/Month Toll Free Minutes...............$0.03/Minute Phone Number Porting....................................$10 e911...........................................$2/Month
Business Intelligence Suite Business Intelligence Xperience
Request A Demo
Transform Your Business
PRESERVATION AND ADMINISTRATION ADVANCED REPORTING ANALYTICS CALL CENTER BPO DEVICE APPLICATION MONITORING CRMaaS LOCAL EXCHANGE
Business Intelligence Offers and Subscriptions Preservation and Administration Preservation Services is Business Intelligence for those companies that want to maintain their CentriCTI or CCX Platform by leveraging their existing IT staff, while utilizing CSX Support Services in support of User Helpdesk Support. For Subscription pricing please see CentriCTI and CCX Solution Overview. Administration Services is Business Intelligence for those companies that want to reduce IT Operational Cost by leveraging CSX's Turn Key Solution, to include on-going system administration and User Help Desk Support. For Subscription pricing please see CentriCTI and CCX Solution Overview. Call Center BPO Call Center BPO Business Intelligence is for those customers who wish to outsource all of their Call Center needs. Focused on Customer Care, Billing Inquires, Sales Retention, and Technical Support, our Call Center BPO leverages all of our our CCX technology capabilities. Subscription is monthly and incurred by the minute.
Customer Care Billing Inquires
$25/hour $25/hour
Forge deeper relationships though Behavioral-Based Hiring. We recruit the best agents based on customer requirements. Get closer to your customers with Operations-Based Management. Unlike virtually any other contact center, client partnerships are managed through our operations team. Profit from Multiple Industry Experience. We work with clients in many diverse industries, from skin care to IP telephony. Step 1: Establish Credibility. Your customers will gain confidence when they see that their agent has command of the situation. Step 2: Demonstrate Concern. Agents bring specific experience in billing resolution to every call. Step 3: Resolve with Competence. Will work closely with you to find ways to empower your team of agents to provide first-call resolution of most inquiries.
Sales Retention Technical Support
$25/hour $30/hour
Inbound success starts with taking the time to understand your unique position in the marketplace. Advanced hiring methods, training efforts and quality management all work to ensure your success. Our customer acquisition services include: - Inbound Sales - Multilingual Sales - Interactive Voice Response (IVR) - Web-Based Services (Chat / Email) - Lead Generation Campaigns Consumer Support: Assists your end-users in the use of high-tech products like software, hardware and electronics. Business Support: Can work with your corporate customers employing business-grade software and hardware solutions. Customized Internal and External Support: Can act as your company’s virtual Help Desk to assist employees or partners with their IT needs -- including installation, handling of incidents and user support.
$1000 One-Time Fee Up to 50 Agents $2000 One-Time Fee 50 Agents or More Advanced Reporting Analytics Advanced Reporting Package provides Business Intelligence by leveraging a package of reports designed to meet the operational needs of any Call Center Operations. $250 One-Time Implementation Fee $29.95/month Device Application Monitoring IT Monitoring Service provides Business Intelligence in support of Application and Device Monitoring as a Service. No large investment or long-term commitment required. CSX hosted and CSX implementation support $250 One-Time Implementation Fee Monitor a Device for $1.00/month Customer Relationship Management Customer Relationship Management as a Services will help any business improve their relationship with their customers. Leave the integration and hosting to CSX, while avoiding a large investment or long-term commitment.
Caller Screen Pop Click to Call RSS Feeds Dispositions Wrap Up Calendar Email Campaigns Content
$250 One-Time Implementation Fee $5.00/month per user Local Exchange Carrier
CSX Local Exchange Carrier Business Intelligence offer provides super competitive rates to help minimize your IT Telecommunications operational Costs. Local DID Number............$1/Month Unlimited Talk Time Single Line............................$25/Month Toll Free Number...............$3/Month Toll Free Minutes...............$0.03/Minute Phone Number Porting....................................$10 e911...........................................$2/Month
Security Policy Privacy Policy
Support Company
Contact Us
PRESERVATION AND ADMINISTRATION ADVANCED REPORTING ANALYTICS CRMaaS Transform Your Business
CALL CENTER BPO LOCAL EXCHANGE DEVICE APPLICATION MONITORING
Business Intelligence Offers and Subscriptions
Preservation and Administration
Preservation Services is Business Intelligence for those companies that want to maintain their CentriCTI or CCX Platform by leveraging their existing IT staff, while utilizing CSX Support Services in support of User Helpdesk Support. For Subscription pricing please see CentriCTI and CCX Solution Overview. Administration Services is Business Intelligence for those companies that want to reduce IT Operational Cost by leveraging CSX's Turn Key Solution, to include on-going system administration and User Help Desk Support. For Subscription pricing please see CentriCTI and CCX Solution Overview. Call Center BPO Call Center BPO Business Intelligence is for those customers who wish to outsource all of their Call Center needs. Focused on Customer Care, Billing Inquires, Sales Retention, and Technical Support, our Call Center BPO leverages all of our our CCX technology capabilities. Subscription is monthly and incurred by the minute. Customer Care $25/hour Forge deeper relationships though Behavioral-Based Hiring. We recruit the best agents based on customer requirements. Get closer to your customers with Operations-Based Management. Unlike virtually any other contact center, client partnerships are managed through our operations team. Profit from Multiple Industry Experience. We work with clients in many diverse industries, from skin care to IP telephony. Billing Inquires $25/hour Step 1: Establish Credibility. Your customers will gain confidence when they see that their agent has command of the situation. Step 2: Demonstrate Concern. Agents bring specific experience in billing resolution to every call. Step 3: Resolve with Competence. Will work closely with you to find ways to empower your team of agents to provide first-call resolution of most inquiries. Sales Retention $25/hour Inbound success starts with taking the time to understand your unique position in the marketplace. Advanced hiring methods, training efforts and quality management all work to ensure your success. Our customer acquisition services include: - Inbound Sales - Multilingual Sales - Interactive Voice Response (IVR) - Web-Based Services (Chat / Email) - Lead Generation Campaigns Technical Support $30/hour Consumer Support: Assists your end-users in the use of high-tech products like software, hardware and electronics. Business Support: Can work with your corporate customers employing business-grade software and hardware solutions. Customized Internal and External Support: Can act as your company’s virtual Help Desk to assist employees or partners with their IT needs -- including installation, handling of incidents and user support. $1000 One-Time Fee Up to 50 Agents $2000 One-Time Fee 50 Agents or More Advanced Reporting Analytics Advanced Reporting Package provides Business Intelligence by leveraging a package of reports designed to meet the operational needs of any Call Center Operations. $250 One-Time Implementation Fee $29.95/month Device Application Monitoring IT Monitoring Service provides Business Intelligence in support of Application and Device Monitoring as a Service. No large investment or long-term commitment required. CSX hosted and CSX implementation support $250 One-Time Implementation Fee Monitor a Device for $1.00/month Customer Relationship Management Customer Relationship Management as a Services will help any business improve their relationship with their customers. Leave the integration and hosting to CSX, while avoiding a large investment or long-term commitment. Wrap Up Calendar Email Campaigns Content Caller Screen Pop Click to Call RSS Feeds Dispositions $250 One-Time Implementation Fee $5.00/month per user Local Exchange Carrier
CSX Local Exchange Carrier Business Intelligence offer provides super competitive rates to help minimize your IT Telecommunications operational Costs.
Local DID Number............$1/Month Unlimited Talk Time Single Line............................$25/Month Toll Free Number...............$3/Month Toll Free Minutes...............$0.03/Minute Phone Number Porting....................................$10 e911...........................................$2/Month