Enterprise Solutions That Drive Profitability XposeTM
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Enterprise Collaboration Customer Solutions Xperience
CentriCTI is an Enterprise Collaboration Solution that includes Softphone (Hard phone Available), Voice Mail, Auto-Attendant, Fax, Audio Conferencing, WebMeeting (Up to 25 Participants), Chat and Presence. Monthly Subscription includes DID and unlimited calling (long distance and domestic). Subscription includes one company 800 number for your customers to contact you toll free. Business Intelligence Xperience is a compilation of available monthly subscription services that many companies need in order to compete. Within BIZIX is CRMaaS, Local Exchange Premium, Preservation and Administration Services, Packaged and Custom Business Analytical Reporting, and Business Process Outsourcing. Monthly subscriptions vary.
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Contact Center Xperience is an Enterprise Contact Center Solution designed to meet the needs of all Call Centers, both big and small. With unlimited scalability, CCX provides companies with all of the required Contact Center functionality. CCX includes Voice, eMail, Chat, and Video Channels. It includes Supervisor reporting, barge in and listen in capabilities, as well as, audio and screen recording of agents. To help ensure efficiency of the call center, the solution includes an Agent Wallboard and Virtual Hold Callback in support of Customer Satisfaction. . CSX Mobile Xperience provides Enterprise Mobile Functionality across multiple business needs. Mobile Applications include Customer Loyalty Programs, SMS Txt Messaging, Mobile Scheduling and Pick-up, QR Coding for Mobile Marketing, and Geo Positioning to help Customers find your location(s).
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CSX Self Service Xperience provides market differentiated Self Service Functionality to both employees and customers. Available subscriptions include Voice Prompt Recognition (Press or Say "one"), Company Password Resets, PCI Compliant Secure Payment, Automated Scheduler, and Call Center Post Call Survey. Whether it's needing help to drive Customer Advocacy through the unmasking of your Customer Experience Journey or the need for Technical Business Consulting in support of ensuring the best solution for your IT needs, CSX Professional Service Xperience has the resources and technical knowledge across all technology domains and disciplines. With resources with an average of over 15 years of experience in their respective technology domains, no project is too big or too small.
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CSX Senior Living Xperience provides market differentiated Social Collaboration Solutions for both community administrators and their residents. Solution includes video collaboration for they type of social interaction that improves the lives of both community residents and loved ones. Driving Customer Advocacy, the CSX Hospitality Xperience Solution provides an Enterprise Collaboration solution for both hotel administrators and their guests. Through extended functionality, guests are able to care for the most common guest relations interactions. Interactions such as Checking In and Checking Out, Wake Up calls, Telephone billing, Do not disturb, House Keeping Status updates, and PMS integration.
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Enterprise Solutions That Drive Profitability XposeTM
Request A Demo
Enterprise Collaboration Customer Solutions Xperience
CentriCTI is an Enterprise Collaboration Solution that includes Softphone (Hard phone Available), Voice Mail, Auto-Attendant, Fax, Audio Conferencing, WebMeeting (Up to 25 Participants), Chat and Presence. Monthly Subscription includes DID and unlimited calling (long distance and domestic). Subscription includes one company 800 number for your customers to contact you toll free. Business Intelligence Xperience is a compilation of available monthly subscription services that many companies need in order to compete. Within BIZIX is CRMaaS, Local Exchange Premium, Preservation and Administration Services, Packaged and Custom Business Analytical Reporting, and Business Process Outsourcing. Monthly subscriptions vary.
Learn More
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Contact Center Xperience is an Enterprise Contact Center Solution designed to meet the needs of all Call Centers, both big and small. With unlimited scalability, CCX provides companies with all of the required Contact Center functionality. CCX includes Voice, eMail, Chat, and Video Channels. It includes Supervisor reporting, barge in and listen in capabilities, as well as, audio and screen recording of agents. To help ensure efficiency of the call center, the solution includes an Agent Wallboard and Virtual Hold Callback in support of Customer Satisfaction. . CSX Mobile Xperience provides Enterprise Mobile Functionality across multiple business needs. Mobile Applications include Customer Loyalty Programs, SMS Txt Messaging, Mobile Scheduling and Pick-up, QR Coding for Mobile Marketing, and Geo Positioning to help Customers find your location(s).
Learn More
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CSX Self Service Xperience provides market differentiated Self Service Functionality to both employees and customers. Available subscriptions include Voice Prompt Recognition (Press or Say "one"), Company Password Resets, PCI Compliant Secure Payment, Automated Scheduler, and Call Center Post Call Survey. Whether it's needing help to drive Customer Advocacy through the unmasking of your Customer Experience Journey or the need for Technical Business Consulting in support of ensuring the best solution for your IT needs, CSX Professional Service Xperience has the resources and technical knowledge across all technology domains and disciplines. With resources with an average of over 15 years of experience in their respective technology domains, no project is too big or too small.
Learn More
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CSX Senior Living Xperience provides market differentiated Social Collaboration Solutions for both community administrators and their residents. Solution includes video collaboration for they type of social interaction that improves the lives of both community residents and loved ones. Driving Customer Advocacy, the CSX Hospitality Xperience Solution provides an Enterprise Collaboration solution for both hotel administrators and their guests. Through extended functionality, guests are able to care for the most common guest relations interactions. Interactions such as Checking In and Checking Out, Wake Up calls, Telephone billing, Do not disturb, House Keeping Status updates, and PMS integration.
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